Answer
Authorities do not criticize; authorities correct and instruct.
Young and inexperienced devotees may sometimes perceive corrections as criticism, but the role of authority is to provide guidance so that devotees can learn and grow.
A devotee joins the community without complete knowledge. Learning takes place within the association of devotees. Learning means acquiring something that was previously lacking. This is a natural process. Everyone learns from someone else. Just as we all learn from our spiritual teachers, learning is an ongoing process.
Part of this learning process is that those who are authorized to teach should also be the ones who provide corrections and guidance.
If a devotee becomes overly sensitive to correction, it generally indicates the presence of pride. For example, if an authority points out that something could have been done differently and the devotee thinks, "I am already perfect; there is nothing more for me to learn," that is pride.
A devotee may even feel that he acted correctly and that the authority did not fully understand the situation. That may sometimes be true. However, regardless of the circumstances, one should maintain a humble attitude.
In a respectful and humble manner, one can always communicate and explain one's perspective. There is always room for discussion. The authority may even realize, "Yes, you are correct. I overlooked that point."
Authorities should also be humble. If humility exists at all levels, both the authority and the devotee benefit, and there is no problem.
Being overly sensitive to correction is not a healthy stage of spiritual growth. One should understand:
"Despite all my efforts, I still have many shortcomings."
We may have deficiencies in skills, material knowledge, spiritual understanding, and spiritual sensitivity. A sincere devotee thinks, "I am still learning."
Such a person can progress very quickly.
A thirsty person eagerly seeks water and drinks it. Similarly, a person who recognizes his need for growth actively seeks opportunities to learn.
On the other hand, if someone thinks, "I already know everything. I lack nothing," then learning stops and progress becomes very slow.
Rapid advancement requires a genuine learning attitude. A devotee should always look for good qualities in others and think:
"Can I learn this quality from this devotee?"
That is the real meaning of sadhu-sanga—to learn from the good qualities of devotees and apply them in one's own life.